Terms & Conditions
TERMS & CONDITIONS
By approving these terms and conditions and confirming your order, you are entering into a binding agreement. When we receive your order, you will receive an automatic e-mail confirming your purchase.
We reserve the right not to deliver in the event that the stock level was incorrect at the time we received your order. If we are unable to deliver in accordance with the terms of the order confirmation, we will contact you and give you the opportunity to cancel the order. If payment has been made in advance, your money will be refunded.
The prices indicated are in EURO and include 21% VAT. The prices shown on the website exclude shipping costs and any customs duties, taxes or tariffs imposed by the destination country. Shipping costs are always mentioned separately. Sacré Sucré is not responsible for any fees charged by customs.
When an item is purchased on sacresucre.be we accept VISA and MasterCard. When an item is purchased on sacresucre.be your card will be charged at the end of the checkout process. Rest assured that our site is secure and you can shop safely. When you enter the checkout stage you will notice that the browser switches to secure mode (a little padlock appears somewhere on the browser screen). This guarantees that your card details are being encrypted and cannot be seen by anyone.
'MasterCard Secure Code' and 'Verified by Visa' is an extra security measure we and the banks like to use to keep your payment safe when shopping online. VbV and SecureCode allow you to create your own personal password to use as an extra security measure for any online Visa or MasterCard payments you make. Please refer to www.visa.com and www.mastercard.com for more details.
If your payment is declined it means that your bank did not allow a charge on your card. If possible try another card. If the problem is not resolved you could contact your bank and they should be able to provide you with the reason for the decline.
Legal warranty (only for customers) Under the Act of September 21, 2004 of the customers ‘protection regarding sales of consumer goods, the customer has legal rights. Each article is subject to the legal warranty of 2years starting the date of purchase (or if applicable, the delivery to) the first owner. Any commercial warranty leaves these rights without prejudice. In order to invoke the warranty, the customers must be able to show a proof of purchase. For items that were purchased online and that were delivered to the customer’s given delivery address, the customer needs to contact the customer service department, (firstname.lastname@example.org), after which the customer will have to return the goods at his costs to our shop. The repair of
an item doesn’t give the right of reimbursement. Every default needs to be reported within 2 months of detection. After which, every right for free repair or exchange will be voided. The warranty is never valid on defaults that were created because of accidents, negligence, falls, abnormal or incorrect usage, use of the item for other purposes it is intended for, changes or modifications made to the item, hard-handed usage, bad maintenance.
When you place an order with Sacré Sucré you are required to provide personal information. Your privacy will be respected and we will only ask you for the information required to process your order. We do not share information with third parties.
Please do not hesitate to contact us if you have any questions or queries.